System Alert
Date/Time
Status Message
Entered By
2/8/2010 15:17
Dear Employees, On February 2, 2010, the TracDat application was unavailable for a software upgrade. Unfortunately, the scheduled restore date has been pushed to February 15, 2010 at 8:00 a.m. We apologize for any inconvenience this may cause you. For additional questions or concerns, please regularly check our SAC System Alerts facility located on the left navigation pane at http://www.accd.edu/sac/OTS/ or contact the college helpdesk at 486-0777. Thank you.
helpdesk
1/7/2010 15:48
Attention Employees, In order to ensure a secure network structure, the Password Policy has been revised for the Alamo Colleges. It is recommended that your change your password every 180 days. Please be advised that you may receive a warning email by the Office of Technology Services (OTS) with special instructions, if you have not already changed your password per the recommended standards. Please refer to the help guides located at http://www.accd.edu/sac/OTS/VideoBytes/FPR/FPR.html for additional information on the password policies. For further assistance on this matter, please contact the college helpdesk at 486-0777.
helpdesk
1/7/2010 15:32
Attention Employees: To help reduce potential email problems, the District and colleges will be implementing mailbox size quotas. The size limit for faculty and staff mailboxes is 250 MB. This will include your Inbox, Contacts, Calendar, Sent Items, Deleted Items and any folders you create in Exchange. A warning email will be sent by the Office of Technology Services (OTS) with special instructions, if your mailbox size is over the limit (200 MB). If you are over the 250 MB limit, you will not be able to send or receive emails until you reduce the size of your Exchange email folder. For assistance with your Exchange email folder, please contact the helpdesk at 486-0777 or email sac-helpdesk@alamo.edu .
helpdesk
12/17/2009 09:21
Dear Employees, Please be advised that all Dell printers currently under warranty are highly recommended to use Dell toner. Our experience tells us that “non-Dell toner” will eventually cause trouble at some point because so many shortcuts are taken to produce it at a lower cost. Should a “non-Dell” toner cause any damage to your printer, the warranty will be void. To avoid this possibility, please use Dell toner for your Dell printers. If you have further questions, feel free to contact us at 486-0777 or send an email to sac-helpdesk@alamo.edu. As always, we are here to serve your technical needs. Thank you.
helpdesk
Legend:
- System is unavailable
- System is slow or having intermittent downtime
- Issue has been resolved, system is normal
- Information only
History
For questions and information, Please call Help Desk at 486-0777
